Clinical Operations Manager – RN or LPN
Reports to: SVP of Clinical Operations
The Clinical Operations Manager demonstrates strong knowledge and skills necessary to provide competent, compassionate Oncologic care and advice to clinical staff in an ambulatory setting. This individual will play an integral role in supporting Verdi Oncology’s practices and their nursing and clinical operations. This role will assist with developing and implementing standardized clinical and nursing operations at each practice. The individual in this role will act as a liaison and Corporate representative with the local clinic administration. They should foster a culture of accountability and collaboration and support the development and implementation of strategies, policies, and procedures in support of clinic objectives.
Job Duties and Responsibilities:
- Assists in the development, review, revision, and roll-out of clinical policies and procedures and/or education materials, including training and monitoring the implementation of clinical policies and procedures.
- Collaborates with Verdi Oncology leadership and practice managers in the proactive identification and development of practice specific education and outcome goals, including implementation and monitoring of the goals to achieve desired results.
- Acts as a resource for all practices regarding nursing workflows, care plans, and regimens.
- Evaluates new and existing resources/vendors for all practices and coordinates practice evaluation and decisions.
- Assists with OncoEMR optimization.
- Coordinates and leads EMR-related training for Nursing and clinical staff.
- Measures and reports on patient care outcomes.
- Ensures adherence to standards of care.
- Manages variations in clinical practice to improve efficiency, effectiveness, and cost.
- Ensures a culture of accountability and transparency in the provision of care.
- Stays abreast of legal and regulatory standards and ensures compliance.
- Develops and implements policies, procedures, and practices in compliance with all legal/regulatory standards.
- Evaluates new and existing resources vendors for all practices and coordinates practice evaluations and decisions.
Knowledge, Skills, Abilities:
- Strong technical skills in the Microsoft Office Suite (Word, Excel, PowerPoint). Experience with project management software a plus.
- Knowledge of clinical Information Systems (ex. G4, OncoEMR, Navigating Care).
- Communicates professionally and effectively with all providers, administrators, and clinic staff.
- Must be capable of independent problem solving, judgement and decision making in the areas of budget, personnel, patient services and administrative or professional programs.
- Ability to handle many tasks simultaneously and deals effectively with changing priorities.
- Knowledge of and adherence to best practices, legal, and regulatory requirements.
- Current RN, LPN, or clinical experience
- 3+ years of clinical leadership preferred
- Bachelor of Science in Nursing degree preferred
- OCN Certification preferred or within 1 year of hire
- OncoEMR experience required
- Experience with community oncology operations
- Experience with developing training tools
- Reliable and unrestricted access to transportation.
- Must have an acceptable driving history per Verdi company policy to be eligible for this position.
*This position requires up to 50% travel during opening of new practice locations and consistent travel to established practice locations at other times. When not in the practice locations, this position is considered hybrid with some days located in the corporate office and other days remote. Due to COVID-19, this position is temporarily remote full-time.
- Able to lift 100 pounds to assist fallen patients.
- Able to lift 10 pounds for routine performance of essential functions.
- May be exposed to adverse indoor and outdoor environmental conditions, bloodborne pathogens, physical hazards (e.g., needle pricks, etc.) and chemical hazards.
- May have long periods of sitting and/or standing and walking.
- Driving/riding in a vehicle and riding in an airplane are required to visit practice locations.
This is not necessarily an all-inclusive list of job-related responsibilities, duties, skills, efforts, requirements or working conditions. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.
Come as you are. Here at Verdi Oncology, Inc, we want everyone to feel comfortable being their true, authentic selves at work. This means that we make all employment decisions based on business need, job requirements, and individual qualifications without regard for race, gender, gender identity, sex, color, ethnicity, religion, family or parental status, disability, veteran or military status, or any other statuses protected by Federal laws or regulations or those in the locations where we operate. We are committed to maintaining a workplace that is free of discrimination, harassment, and/or retaliation for all members of the team.
All job requirements are subject to possible revision to reflect changes in the position requirements or to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a threat or risk to the health and safety of themselves or other employees. This job description in no way states or implies that these are the only duties to which will be required in this position. Employees will be required to follow other job-related duties as requested by their supervisor/manager (within guidelines and compliance with Federal and State Laws). Continued employment remains on an “at-will” basis.
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