Every oncology practice is a unique care delivery system, comprised of a series of individual processes. We use a proprietary set of ISO 9001:2015 tools to help organize the management of the care delivery system around a clear set of priorities, objectives and process improvement tools - lean and six sigma. Our proprietary system integrates process control and project management to integrate continuous improvement with data-driven analytics.

Creating information technology is science, making it useful is an art. Technology is a powerful enabling tool for clinical care delivery systems, but a dubious panacea. It is expensive, difficult to learn and continuously evolving. The addition or change of technology is painful and always negatively impacts productivity in the short term.